Team ELCA FAQ
What is Team ELCA?
Team ELCA is the ELCA’s peer-to-peer fundraising platform. Team ELCA allows you, supporters of and advocates for ELCA ministries, to invite your friends, family and connections to “join the team” in support the ministries you care about. We are church together!
Why can I only raise funds for ELCA World Hunger? Can I raise funds for other ELCA ministries?
At this time, ELCA World Hunger is the only ELCA ministry fund available through Team ELCA. We do hope to add other funds to the Team within the next few years, so stay tuned.
What does the money I raise support?
Since Team ELCA currently supports ELCA World Hunger-related fundraising, the money you raise will support our church’s work to eradicate poverty and hunger through ELCA World Hunger. Learn more about ELCA World Hunger here, and thanks! Every gift really does count.
Why should I create a Team ELCA page?
If you are passionate about the work and ministry of the ELCA through ELCA World Hunger and want to invite your friends, family, coworkers and connections to help support the cause, too, then create a Team ELCA page.
Creating a Team ELCA page is a fun, easy way to share your passion and point others to it for support. Your Team ELCA page is individualized by you and promotes the things that interest you the most. Do you want to raise $40 for your 40th birthday or give the gift of clean water during the scorching summer months? Your Team ELCA page allows you to tell the story that resonates most with you and your connections!
Creating my page
Is my information secure?
When registering or donating through Team ELCA, we use secure forms to collect your personal information. Your privacy is important to us, and we guarantee your information is secure. If you have any questions, please call us at 800.638.3522, ext. 2616.
What is the difference between a personal page and a team page?
A personal page supports your individual efforts to fundraise for Team ELCA. A personal page can stand alone and focus on an individual’s fundraising work for Team ELCA. A team page groups individual fundraisers together to collaboratively display fundraising goals, efforts and success as a group.
What information do I need to create my Team ELCA fundraising page?
You will need your basic contact information (name, address, email, etc.) to register and start your Team ELCA page. Know that your privacy is important to us, and we do not share or sell your data. For a more detailed look at the process, please visit our how to page.
What are my fundraising activity options? Can I create my own campaign?
Yes, yes, yes! Please visit our “Ideas” page to kick start your imagination.
I can’t create a second page help!
Have you already created one Team ELCA page and are having trouble creating a second? Our system does not allow two pages with the same user login information (username and email) to exist at one time. If you are interested in setting up two fundraising pages, you will need to create a unique username and password for each page. If you have additional questions regarding this item, give us a call at 800-638-3522, ext. 2616. We can help!
Can I use the same username and password to create another fundraising page for Team ELCA?
In order to create an additional fundraising page, you must create a unique username for each page. Your password can be the same for multiple usernames.
Updating and using my existing page
I forgot my username and/or password. How can I retrieve it?
By selecting the “Manage My Page” link in the top right corner of Team ELCA, you can log in, retrieve a forgotten username via email, or retrieve a forgotten password via email. The username reset and password reset emails will be sent to the email address you gave us when you created your fundraising page.
How do I add or edit the content on my existing page?
Log in to your personal page by clicking the “Manage My Page” link in the top right corner of Team ELCA. Once logged in, select the “Personal Page” tab at the top of your page. From here, you can update the title of your page, and the body text that appears in the middle of your page.
How do I update my fundraising goal?
When you log in to your personal page, locate your current goal on the “Home” tab. Click on the “Change” hyperlink below the number. Then type in a new dollar amount and submit the change.
How to I create my fundraising URL?
Once you have created your Team ELCA fundraising page, log in and locate the “Personal Page” tab on the right side of your page. Here you can use the “URL Settings” link to create your unique fundraising URL. You can also determine if you’d like your fundraising page to be public or private. These settings can be adjusted at any time throughout the life of your fundraising page.
How do I invite friends to donate money?
You can send out emails to friends and family directly from your personal page. Once you are logged in, locate the “Email” tab at the top of the page. From here, you can configure your email, compose the message, add recipients, preview your message and send.
How do I add/save email addresses?
Through the “Email” tab on your personal page, select the “Contacts” option from the list to the right. Here you can import contacts directly from Gmail or Yahoo accounts, or you can import contacts using a file from your computer.
How do I access and manage my team page?
In order to form a team, an individual registration is required. Each Team Captain has an individual fundraising page and a team page. To manage your team page, log in using your Team Captain login credentials and select "Team Page" from your participant center.
How can I view my team’s activity?
After you have logged in to your personal page, select the “Team” tab from the top menu items. From here, click on the “View Team Page” link to view the front-end of your team page. Here you will see your team roster, team progress, honor roll, and recent donors.
You can also locate your team page by using the participant and team search tool here. Type in the name of your team, and click search. On the results page, locate and click on your team name.
How can I see who has donated to me?
When you log in to your personal page, select the “Progress” tab in the top menu. Here you can view your personal fundraising report. At the bottom of this page, you will see a full report on donations received, including the name of each donor, donation amount, and donation date.
What do I do with checks or cash donations that I receive?
After logging in to your personal page, locate the “Enter new gift” button on the right side of your screen. Here you can provide the donor's name and email, along with the donation amount and payment method. After you have entered your offline donation, please mail the donation with this form to:
Evangelical Lutheran Church in America
ELCA Gift Processing Center
P.O. Box 1809
Merrifield, VA 22116-8009
Making a gift and finding pages
How do I make a gift/donation to a Team ELCA fundraising page?
From the main Team ELCA homepage, select the “Donate” link on the top right side of the page. From here, use the text box to type in the name of the fundraiser you are looking for and click “Search.” On the results page, locate the correct fundraiser and click on the “Donate” button located on the right side of the name. The contribution you make to a specific fundraiser will display on their personal fundraising page.
How do I make an anonymous gift/donation to someone’s Team ELCA page?
When you donate to a fundraiser, you are asked if the contribution should remain anonymous. Simply check this option when you are making a donation, and your gift will remain anonymous.
How do I find a specific team or personal page?
It’s easy to support any individual or team within Team ELCA. Simply visit our Donate page and search for the individual or team by name.
How will my gift be acknowledged?
After making a contribution to a specific fundraising page or a general contribution to ELCA World Hunger, you will receive an email with gift information, along with a message from the ELCA. This email will be sent to the email address provided at the time your donation was made.
Celebrating your page’s success
I’ve completed my Team ELCA campaign. What do I do now?
Thank you so much! Now, you can get started on your next Team ELCA fundraiser! Interested in getting more directly involved? Consider joining the ELCA World Hunger network and becoming an ELCA World Hunger leader. We’re always looking for new, energized people to lead their friends, families and congregations to make a difference through ELCA World Hunger. Email email@example.com for more information today.
How do I delete or deactivate my Team ELCA page?
If you are looking to delete or deactivate your Team ELCA fundraising page, please contact us at 800-638-3522, ext. 2616, and we can help.
Still didn’t find the answer you were looking for? Call us at at 800-638-3522, ext. 2616