Youth and Young Adults FAQ
Making a gift and finding pages
How do I make a gift/donation to a specific fundraising page?
From the homepage, select “Donate” on the top right side of the page. From here, use the text box to type in the name of the person or congregation you are looking for and click “Search.” On the results page, locate the correct fundraiser and click on the “Donate” button located on the right side of the name. The contribution you make to a specific fundraiser will display on their personal fundraising page.
How do I make an anonymous gift/donation to someone’s page?
When you are completing the donation forms, you are asked if the contribution should remain anonymous. Simply check this option and your gift will remain anonymous.
How do I find a specific team or personal page?
It’s easy to support any individual or team. Simply visit our Donate page and search for the individual or team by name.
How will my gift be acknowledged?
After making a contribution to a specific fundraising page or a general contribution to ELCA Fund for Leaders, you will receive an email with gift information, along with a message from the ELCA. This email will be sent to the email address provided at the time your donation was made and can be used for tax purposes.
Creating and using my existing page
Is my information secure?
When registering or donating through the Young Adults in Global Mission fundraising site, we use secure forms to collect your personal information. Your privacy is important to us, and we guarantee your information is secure. If you have any questions, please call us at 800-638-3522, ext. 2612.
I can’t create a second page, help!
Have you already created a fundraising page to support other ELCA ministries and are having trouble creating a second? Our system does not allow two pages with the same user login information (username and email) to exist at one time. If you are interested in setting up two fundraising pages, you will need to create a unique username and password for each page. If you have additional questions regarding this item, give us a call at 800-638-3522, ext. 2612. We can help!
I forgot my username and/or password. How can I retrieve it?
By selecting the "Manage My Page"link in the top right corner of the fundraising site, you can log in, retrieve a forgotten username via email, or retrieve a forgotten password via email. The username reset and password reset emails will be sent to the email address you gave us when you created your fundraising page.
How do I add or edit the content on my existing page?
Log in to your personal page by clicking the “Manage My Page” link in the top right corner of the homepage. Once logged in, select the “Personal Page” tab at the top of your page. From here, you can update the title of your page, and the body text that appears in the middle of your page.
How do I update my fundraising goal?
When you log in to your personal page, locate your current goal on the “Home” tab. Click on the “Change” hyperlink below the number. Then type in a new dollar amount and submit the change.
How to I create my fundraising URL
Once you have created your fundraising page, log in and locate the “Personal Page” tab on the right side of your page. Here you can use the “URL Settings” link to create your unique fundraising URL. You can also determine if you’d like your fundraising page to be public or private. These settings can be adjusted at any time throughout the life of your fundraising page.
How do I invite friends to donate money?
You can send out emails to friends, family and your congregation’s members directly from your personal page. Once you are logged in, locate the “Email” tab at the top of the page. From here, you can configure your email, compose the message, add recipients, preview your message and send.
How do I add/save email addresses?
Through the “Email” tab on your personal page, select the “Contacts” option from the list to the right. Here you can import contacts directly from Gmail or Yahoo accounts, or you can import contacts using a file from your computer.
How can I see who has donated to me?
When you log in to your personal page, select the “Progress” tab in the top menu. Here you can view your personal fundraising report. At the bottom of this page, you will see a full report on donations received, including the name of each donor, donation amount and donation date.
What do I do with checks or cash donations that I receive?
After logging in to your personal page, locate the “Enter new gift” button on the right side of your screen. Here you can provide the donor's name and email, along with the donation amount and payment method. After you have entered your offline donation, please mail the donation with this form to:
Evangelical Lutheran Church in America
ELCA Gift Processing Center
P.O. Box 1809
Merrifield, VA 22116-8009
How do I delete or deactivate my page?
If you are looking to delete or deactivate your fundraising page, please contact us at 800-638-3522, ext. 2612, and we can help.
Still didn’t find the answer you were looking for?
Call us at 800-638-3522, ext. 2612.